Your Guide To Scheduling Appointments Online

Your Guide To Scheduling Appointments Online

Whether it's time for a patient's annual physical, someone needs to make an appointment with the department of motor vehicles or a customer wants to set up a time for a manicure, scheduling appointments online is quick and convenient. Instead of waiting on hold to talk to the next specialist, customers can check their calendars calmly and choose a date and time from the comfort of their own homes.

Benefits of Online Appointment Scheduling Software

Giving customers the option to schedule their appointments is a great self-service option that lets customers take care of their needs without disrupting the office staff, such as when doing Social Security online appointment scheduling. This leaves office personnel free to attend to the needs of the present customers without being distracted by phone calls. It's a win-win for everyone.

Customers appreciate being able to handle routine tasks when it's convenient for them. In many cases with an appointment schedule online, it's not necessary to find the right time to call and hope the office staff isn't away at lunch or taking care of other tasks that support the business.

How To Schedule a Dentist Appointment Online

Similar to a doctor's office, dentist offices that offer online scheduling likely have a mobile app or website service where patients access the scheduling portal. Depending on the platform's setup, patients may need to create an account to access the service, but some offices let them schedule an appointment as a guest without logging in.

The system typically asks patients to verify their contact information or enter an address and phone number. This gives the office staff a way to get in touch with the patient if they need to confirm or change the selected appointment time. Patients only see the dates and times that have openings, which helps prevent duplicate appointments.

Top 5 Platforms for Online Appointment Scheduling

Appointment scheduling platforms, such as those for online doctor appointment scheduling, have much in common. Many of them integrate with calendar and email systems, making it possible to sync calendars so the appointment shows up immediately. However, some key differences in features and function can help business owners choose the best platform for their company.

1. Acuity Scheduling

Acuity Scheduling automates communication between organizations and customers. In addition to offering online scheduling services, the software sends customers follow-up messages to confirm and remind them of their appointments. It supports multiple calendars, including Google Calendar, Office 365, Outlook, and iCalendar.

2. 10to8

10to8's cloud-based system integrates with WordPress and Weebly sites for a seamless customer experience. One of its top features is personalized communication options as well as calendar sync (Google Calendar, iCalendar, Exchange, Office 365, and Outlook) and online payment acceptance.

3. Calendly

Calendly's online scheduling service comes with the ability to manage meetings as well. What makes it stand out from the competition is the way customers can see the availability of everyone in the organization at the same time. This makes it easier to schedule appointments with multiple people who work on the same team.

4. HoneyBook

Designed for small and medium-sized businesses (SMBs), HoneyBook works as an appointment calendar, payment management receiver, and invoicing system. This all-in-one program offers plenty of integrative features that make it useful as a customer relationship management solution. Around-the-clock customer support is available.

5. receives top marks for its customer-focused approach to handling appointment-setting, managing customer information, and integration. Not only does it allow customers to schedule appointments online, but it also lets businesses offer coupons and gift cards at the point of service. Customers receive email or text message reminders to reduce the number of no-shows, and it syncs with personal and business calendars.

Making It Simple

With the right tools, every business, from doctor's offices to auto repair shops, can schedule appointments online and give customers the tools they need to manage their time and take care of business. With online scheduling, businesses can streamline their services and create a better customer experience.


Last Updated: January 30, 2023