Insurance agent goes over the details with a young couple

5 Signs You Need to Switch Insurance Agents

Insurance agents aren't created equally. Some of them lack the education, commitment, and integrity to properly serve their clients. As a result, it's important to recognize the five signs you need to switch insurance agents. You don't want to find out the hard way, after an unfortunate loss that requires you to utilize your coverage.

You Get a Different Policy

The one you asked for fits into your needs and budget as a consumer. However, the policy your insurance agent set up varies in coverage, and therefore, cost. Your premium is much higher and when you confront your agent about this issue, they make up a lame excuse. This scenario is called a 'bait and switch,' a way to attract new customers. Never trust an insurance agent who plays this type of game with you; he or she doesn't have your best interest at heart.

They Rarely Pick Up the Phone

Instead, you speak to a frustrated clerical assistant who takes a message. This kind of behavior is costly. Why? Right after an auto accident, the average Joe needs guidance from an insurance professional, someone who's available to answer questions and provide input on what to do next.

Your Insurance Agent Has a Poor Reputation

No one trusts him. Neighbors and family regularly tell stories about his shady past. You too have misgivings. The product he sells is suspiciously low and his lifestyle far exceeds that of a small business owner. Don't be naïve; where there's smoke, there's fire. Letting a dishonorable person handle your money is the quickest way to get ripped off.

They Can’t Explain Your Coverage

Questions are met with avoidance or a blank stare. Then, when your insurance agent does provide an answer, it's not clear. You're still confused. Buying insurance from anyone who doesn't understand the product is dangerous. Either you pay for unnecessary items or end up with a basic policy that doesn't cover much.

You’ve Found a Better Insurance Agent

This insurance agent is intelligent, hardworking, and able to get you the best deal for your money. Transitioning all of your business over to him just makes sense. Don't waste energy fretting over severing ties with your current insurance agent. If he wants you to stay, he'll make the extra effort to keep you.

Last Updated: April 15, 2015